Privacy and data protection
Privacy Policy.
This policy explains how Szerencse handles personal data for enquiries, guest communications, website security, cookies and hospitality planning.
Controller details
Brand: Szerencse
Legal name: szerencse.pro
Domain: szerencse.pro
Address: 45 Stuart Street, Dunedin, Otago, New Zealand, 9016
Email: [email protected]
Phone: +64 3 474 6789
For visitors and customers in Hungary and the European Economic Area, this policy is written to align with the GDPR, Hungarian privacy requirements and the Hungarian authority framework for online privacy matters.
Personal data we collect
- Contact details submitted through the enquiry form: name, email address, phone number and message.
- Planning details such as enquiry type, preferred date, accommodation, dining, event, VIP hospitality or casino hall interests.
- Consent records for privacy acknowledgement, cookie choices, optional marketing opt-in and casino hall age confirmation where relevant.
- Technical information needed to operate and protect the site, such as server logs, browser data, IP address, security events and cookie preference records.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to hotel, dining, event, VIP hospitality or general enquiries. | Pre-contractual steps requested by the visitor and legitimate interest in customer communication. |
| Managing casino hall information requests and age confirmation. | Legal obligation and legitimate interest in responsible access control. |
| Website security, abuse prevention and technical operation. | Legitimate interest in maintaining a secure and reliable website. |
| Analytics cookies and marketing measurement. | Consent, managed through the cookie banner and settings panel. |
| Optional hospitality updates. | Consent, which can be withdrawn at any time. |
Cookies, analytics and Google services
Analytics and marketing cookies are not enabled unless the visitor gives consent. The site is prepared for Google Consent Mode v2 with default denied states for ad_storage, analytics_storage, ad_user_data and ad_personalization. If Google tags are connected later, they must respect the visitor’s selected consent state.
For more information, see How Google uses data from sites or apps that use Google services and Google Business Data Responsibility.
Data sharing
Personal data may be shared only where necessary with hosting providers, email delivery providers, IT support providers, analytics or advertising measurement providers after consent, professional advisers, or authorities where required by law. Szerencse does not sell personal data.
International transfers
Because the brand and listed address are outside Hungary, enquiry data may be processed outside Hungary and the EEA. Where a transfer requires safeguards, Szerencse will use appropriate contractual, technical and organisational measures.
Retention
Enquiry records are kept only for as long as needed to respond, manage hospitality planning, handle follow-up questions, meet legal obligations and protect legitimate business interests. Cookie consent records may be kept to remember the visitor’s choice and demonstrate consent management.
Your rights
Visitors in Hungary and the EEA may request access, rectification, erasure, restriction, portability or objection where the GDPR allows. Consent can be withdrawn at any time for optional marketing or non-essential cookies.
Complaints
You may contact Szerencse first at [email protected]. You may also contact the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) if you believe your data protection rights have been infringed.
Changes to this policy
This Privacy Policy may be updated when the website, services or legal requirements change. The latest version published on this page applies from the time it is posted.